Walking a Mile in Their Shoes—A Citizen Journey to Explore Public Service Delivery from the Citizen Perspective

Scholta Hendrik, Halsbenning Sebastian, Distel Bettina, Becker Jörg

Research article in edited proceedings (conference)

Details zur Publikation

Publisher: Viale Pereira, Gabriela; Janssen, Marijn; Lee, Habin; Lindgren, Ida; Rodríguez Bolívar, Manuel Pedro; Scholl, Hans Jochen; Zuiderwijk, Anneke
Book title: Electronic Government: 19th IFIP WG 8.5 International Conference, EGOV 2020, Linköping, Sweden, August 31 – September 2, 2020, Proceedings
Release year: 2020
Publishing company: Springer
Language in which the publication is written: English
Event: Cham
Link to the full text: https://link.springer.com/chapter/10.1007/978-3-030-57599-1_13